Techniques to Protect Election Workers in Tense Situations

This article from the Red Dot alert team outlines several techniques for de-escalating threatening situations and circumstances that may devolve into violence. These methods, featuring the LOWLINE model, are an approach based on established principles in communication and listening to help navigate tense situations. LOWLINE = Listen, Offer, Wait, Incline, Nod, Express. For more details and background, please visit Red Dot’s page on de-escalation techniques.